Another top furniture pick are dining room sets, and Havertys offers shoppers dining tables, dining chairs and benches, display cabinets and buffets, formal dining options as well as bar seating options to fit most kitchen and dining rooms. Purchased a $2000+ sofa that was delivered 11/14/16. When it comes to your own comfort, your own body is the only North Star. I didn't feel like we were being sold to as much as she was interested in helping us find the right fit for us. I cannot take days off again and again. Even though these stores are more expensive, I was glad to pay the extra amount of money SO THAT I CAN USE IT ONCE THEY WERE DELIVERED TO MY HOME. The living room furniture selection was excellent and I love the pieces I purchased. Currently sold for $829.49, this product comes in seven colors and is available at Max and Lily. The furniture also comes unboxed and wrapped in moving cloths and clear wrap,not the manufacturers boxes. She really went above and beyond for us. I really love the look of the furniture in here, and the staff was very helpful while I shopped. 8/24/2020. I had a very good shopping experience at Haverty's!!! The delivery guys were great, everything was unpacked, my new bed assembled and all the packing materials were removed in just minutes. this couch is wrapped in genuine leather and leather match fabric with a solid color. 2. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. Safety & Recalls . A shout out to Denise Fowle. The quality of all of this furniture was awful. It's been 18 days and despite the many emails assuring the refund was being processed, to date it has not. That, is excellent customer service! I will not be going back. Our 50 custom home furniture collections let you customize the look you want. I bought a couch, bedroom set, mattress and box springs, dining room table, living room chairs, entertainment center and end tables. This is actually for the Havertys in Winter Garden, Florida. Will definitely look here when we are in the market for more. There was always something wrong & always got subpar response. Okay. There have been three sets of @Haverty's at my home(three days I was stuck waiting for them) each one immediately told me that the bed can't work with a power foundation. Screw you, Haverty's. A $2,000 sofa? Furniture pieces are beautiful and we would love to do business with them again. The most scary thing? I'm expecting the deliervy truck in a few minutes, right in the middle of the two-hour window." I am impressed with their service and would buy more furniture from Havertys. We have purchased two bedroom suites & an office desk & nice chair. Victor exceeded my expectations! We were allowed to browse the store and check back when we were ready. Nope. Recently relocated to Wilmington, NC. The pros: Nice styles and customizable color options available to satisfy most design tastes. We highly recommend seeing Mike . We were looking for a white couch with the removable slip cover. Havertys had exactly the one. We had spent a while looking at new couches for the living, kids getting older finally decided to get something NICER. Accepts Credit Cards. What this place should do, is have their employees who are preoccupied pass their clients onto someone else who isn't as busy, that way the client doesn't feel rushed and gets their full attention. I purchased a large amount of executive office furniture (Whitlock II collection): 6 bookcases, executive desk, and file cabinet. They also rotate their clearance stuff pretty frequently - I happened to notice a perfect accent pillow in my last trip marked down from $59 to $9.99! The thread count really does matter: the higher the better, and the longer your sofa covers will last. Havertys is your custom furniture maker. I am beyond happy! I was willing to pay for comfort . Contacts Hours Reviews (20) Related places Get directions Photos page . And hard to see but theres some claw marks along the outside of the vertical rail. Two months and a half after that, today, we received the right sofa but the chair with a different fabric. I ordered furniture and place the deposit and waited. I found the sofa I wanted in about 10 minutes and I told the "customer service" desk I wanted to buy it. We did get it back. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. I recommend you don't ever special order anything from Haverty's if you want to receive something like what you saw in the store or if you want a store that backs its product. Bad choice. - 300 lbs. Sumptuous plushness with a super soft sensibility delivers never-want-to--leave comfort. The showroom is set up well with plenty of room to walk between displays and prices are easy to find. ADDENDUM: If you look through Haverty's reviews, you'll notice that the "5 star" reviews get a "Response from the Owner." First - YEAH!! Every time the power foundation is used, the bed falls apart. Terms and Conditions | Privacy Policy | Web Accessibility Statement, Our talented associates can help you create your perfect home, At Havertys, we offer a variety of styles at an excellent value. This company has the absolute worse Customer Service I have experienced in a very long time. I took half a day off from work, skipped a meeting at school and postponed all assignments to receive the delivery. Again, I said I wanted to cancel and was told I would be charged 25% of my total order! I have purchased better quality furniture at Arhaus and BiF furniture stores in Fairfax, VA. Very irresponsible and unprofessional. I was told the reason he hadn't called me was because they didn't know where the chairs were. I complained again and they asked me to send them pictures again. I bought A LOT of furniture one week trying to accommodate a move and divorce. We tipped them for a job well done. Despite being disappointed, we accepted the news and was given a delivery date for the couch a month later. 2022-2023 Slumber Search $1,000 Scholarship, I recently had the interior of the house repainted, I purchased a Bedroom Combo from Havertys, Really impressed with their engagement at the store, As with every furniture store, I was greeted by a sales person, This company has the absolute worse Customer Service, I came in looking for a jewel-toned sectional, After spending several thousands of dollars, The furniture we ordered was absolutely fabulous, Haverty's at Towson Markeplace out of business, If it wasn't for the fact that I had already purchase, Truly one of the worst experiences of my life, I had a very good shopping experience at Haverty's, I really love the look of the furniture in here, We really enjoyed our shopping experience with Haverty', Ordered chair July 2021 and still no delivery, TERRIBLE QUALITY CONTROL MEANS TERRIBLE PRODUCT, Horrible furniture quality, and incompetent Customer Service/Service Technicians/Delivery, All Show - Poor Quality (service and product). Brands; Natuzzi Editions; Fabric That's not all: We spent a lot of money on this table/chairs set so you'd think there was a top coat or finish coat to protect it? More Buying Choices $439.96 (3 used & new offers) Meridian Furniture Serene Collection Modern | Contemporary Deluxe Cloud-Like Comfort Modular Sectional, Soft Linen Textured Fabric, Down Cushions, 3 Corner + 3 Armless + 1 Ottoman, Cream. COVID update: Havertys Furniture has updated their hours and services. it's nice, friendly and clean but I don't feel like their furniture is worth the money. Haverty's says that is the way it is supposed to be and they will do nothing; she said "the model in the store sits better because many people sit in it". which is better havertys vs ashley furniture. Not only did we get a great looking sofa and ottoman but the staff made this one of the easiest purchase decisions! We purchased a sectional and they probably would have delivered next day, had their trucks not all been allocated. Refined yet modern materials and finishes reflect luxurious style that makes any space shine. Sorry. Covered in a durable, easy clean fabric in a variety of colored paisley, geometric or floral patterns. I hope this review is helpful. Be the first to know about offers, inspiration & new products. Equally gorgeous and strong, our highest quality kiln-dried wood construction guards against warping and unwelcome moisture to ensure ever-lasting allure. Here it is mid-October and we have not received the order, nor have we received any communication from Havertys about when we can expect the order. How lazy is that!? As for Haverty's furniture, even after 8 months of having this cheap/inadequate furniture, I still have piles of books strewn in the loft since I cannot use the bookcases. Tell me--is this the norm now? Today they added about $2000 on to our remaining bill because it wasn't paid off in the 18 months' time. The delivery they advertise as "white glove service" is anything but. After two months waiting for our furniture the sofa came in a different size and the chair came broken. And the only reason this time is because the buttons popped off of the tufting on the sofa I bought from them the first time someone sat on it (the most expensive sofa I've ever purchased also). Dispatcher lied to me that the driver was done for the day. Awful, really? I purchased a Bedroom Combo from Havertys . Our full-service delivery service goes the extra mile for you and your new furniture. Ummm..myself? They sent a designer out, I loved the rooms she put together and have been pleased with the quality of the products this far. Sometimes we warm our plates in the microwave. Thanks! Be the first to know about offers, inspiration & new products. True to Havertys fashion, a few of the dining room pieces (particularly the chairs), are also customizable for an additional price. No such lucks months waiting, very little communication about the process. Can't deny that. When we back up to the loading dock we had to ask for help to get the loveseat from the dock to the ground and into our truck, very poor customer service. Everything falls apart when you buy something. . Thank you ! Havertys. So I actually had to wait for someone to come process it. We love how the flared arms and cushion back and loose back give this sofa a modern style. Customers like the look of the bedroom pieces available to them, although there are some mixed reviews about their delivery experience and the lastingness of certain pieces. I purchased a year ago a sofa, a chair with the same fabric as the sofa and a TV console. The company has been in business since 1885 and is known for its quality . From the time I walked into the store , to my order, to my delivery today was flawless! Is this theft???? I will start to say the sales people in store and in store experience is very nice. Living Room Dining Room Bedroom Patio INDOOR RUGS HOME DECOR We will be in again! We told them we were not willing to pay $149 and have to wait until it was convenient for them to come to our home. We refused it and had them take the other one back. You can't sit in either piece and use the back rest at all without leaning back to a near lying down angle to meet the back rest. I told them I was not pleased with the shipping charge of a piece the shipping should be less that $5.00. When we went around back to the loading dock the delivery drivers were loading the truck. Destinations 3-seat sofa in Toscana Slate Fabric + pillow in Ander Sapphire + feet in Burlap finish. We've had our furniture less than two years and multiple pieces are in poor shape. Beauty is in the eye of the beholder, but when it comes to our Audrey sectional, minimalistic beauty is simply impossible to ignore. The sale they claimed might be actually more expensive than other time of the year. Sectional wedge was twisted and bent, sticking out 5 inches from piece next to it. Founded in 1885, Havertys is an established furniture retailer located in 16 states throughout the southern and central US. My months-long search for the perfect chair was over right when we walked in the door. Overpriced and still comes from China. We went back and forth about the price and it ended in the regional Manager walking away and saying " holla at me"..very disrespectful.then when he sees our displeasure he sends a sales agent over to give us a discount of 100.00..i appreciate the tiny gesture but the damage was already done.
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