Click here to see a list of advertisers that we work with. Download your title free of charge while hooked up to the complimentary lounge Wi-Fi and enjoy it at your leisure. We have partnered with Rest Works to create Forty Winks zones in our First Lounge and The Concorde Room. Ideally I was thinking of getting to the airport 4 hours before to make the best use of the lounge. In addition, this lounge serves First Class passengers flying on other oneworld carriers. You can read my trip reports here: The Concorde Room is British Airways most exclusive lounge category, and a step above the standard Business and First Class lounges it offers across the globe. We are arriving from Tampa via Chicago on BA Business class ticket after a holiday in the USA. Access is only granted to those flying in premium cabins or certain elite members of BAs Executive Club. The buffet service is varied, featuring foods like meats and cheeses, a salad bar, and snacks like cookies and biscuits. Airport website. Yes, you should be able to access the lounge. The food offerings in that location may include Chili con Carne, Baked Beans, Portuguese Spiced Chicken, and Sweet Potato and Lentil Curry. However, its a shame nothing was done to update the lounge during the months of pandemic-induced closures. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Yes, you should be permitted to access the lounge during a layover. Don't stop there. Enjoy access to non-British Airways airport lounges across the globe with Lounge Pass, no matter what airline you are flying with or cabin you are travelling in. In Terminal 3, theres 1 Galleries First and 1 Galleries Club Lounge. We are Upgraded Points, a website that publishes helpful information and guides for travelers. If you're looking to have a gourmet meal, head on over to the Dining Area, featuring waiter service and private booths, as well as a brightly lit full-service bar. As this visit was for a review, I was even more aware of my surroundings than usual. Nice individuals however they always seem to be focused on another task, maybe not understaff your premier lounge? Head down the first escalator you come to and make a u-turn when you reach the bottom. Pre-flight eye renew! Theyre located next to each other in Zone F. Back in Terminal 5, The 2 main Galleries Club Lounges (appropriately named Galleries North and Galleries South given their respective positions at the north and south ends of the terminal) are in the A Concourse. Navigating PHX Sky Harbor Airport. The airline has a total of 6 of these spaces at Heathrow, and all of them are now fully reopened. The lounge in Terminal 5A's South Concourse is massive, featuring seating for over 800 passengers. It is unlikely that they will allow you to enter since your onward travel is in economy with another airline, but you could certainly give it a try! If you're looking for something more filling and/or fancy, feel free to take things up a notch with the sit-down menu. Galleries Lounges serve British Airways business class passengers as well as certain Executive Club elite members at the airlines flagship Terminal 5 at London Heathrow Airport (LHR). The five BA lounges at Terminal 5 are: the exclusive Concorde Room, Galleries First Lounge, Galleries Club South and North lounges, and the quiet lounge in satellite B. The offering of British Airways Arrivals Lounges is similar to what you would find in one of its Club Lounges with premium food and drink options, along with plenty of places to relax after your flight. This lounge is in the mirror image position of the Aspire lounge (reviewed below), which is by Gate A18 in Terminal 5. For rates and fees of The Business Platinum Card from American Express, click here. All flights that previously flew out of now-closed Terminal 1 have been moved to other terminals. Service is there but barely. Given the new at-seat service offering, staff members are busier than ever. Where: London Heathrow Terminal 5; Entrance: BA First Class London to Atlanta; Location: If you're flying out of London, you'll check in via the First Class counter at the far right side of Terminal 5 after you enter. So many people! Visited the lounge today and can honestly say the food was shockingly awful! Help release tension headaches and feel travel-ready with an intensely relaxing scalp massage. There are twin desks as you go in - and then you pass the two famous statues of the "horse with the lamp". For example, a vodka drinker would no doubt be happy with Ciroc. Access to British Airways Galleries First Lounges are available to first class passengers traveling with British Airways, or one of its Oneworld partners, on the same day or connecting onwards after having arrived traveling first class. If you're flying in first class, the best way to get around this is by calling Quintessentially Lifestyle, one of the world's leading members-only concierge clubs, to reserve your spot ahead of time. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). . As a member of the oneworld alliance, British Airways operates numerous tranquil and luxurious lounges for their flights all around the world, as well as for those of their airline partners. . See our Advertiser Disclosurefor more details. No responsibility will be taken by the bank advertiser for these comments. Ill be interested to see if the situation is better on my next visit. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. Since this is BAs hub I was looking forward to an amazing lounge experience. British Airways, on the other hand, has decided to keep at-seat ordering, and Im a fan. Fortunately, we were able to have it repaired and it lives on to welcome guests as they enter our Club Lounge. Last November, I enjoyed a fabulous holiday inNamibia. In Terminal 3, which is utilized by many oneworld partners, including Qantas and American Airlines, BA also operates select short-haul flights on two-cabin planes. Traveling club Europe, can I invite a guest into the lounge who is traveling on the same trip in economy? Mr Lyan is the most incredible London-based mixologist. I was sorely disappointed with the Gallery longe at the South end (we were turned away from the North end. Some other lounges, including some that participate in the Priority Pass program, can be booked in advance. There was also a soup of the day, an afternoon tea option, and carrot cake for anyone with a sweet tooth. Can we still access the lounge during the layover? 12:50 am. Also, paper towels versus nice hand towels was a disappointment. Dont have access? The EnergyPod char has been designed exclusively for power napping with unique combination of gravity neutral positioning and privacy visor. list of British Airways lounges in the U.S. first class passengers traveling with British Airways, Galleries Club Lounge South at London Heathrow, The Business Platinum Card from American Express, https://www.britishairways.com/en-us/information/lounges, https://en.dragonpass.com.cn/airports/100126#page-1, British Airways Executive Club Loyalty Program Review, British Airways Visa Signature Card Full Review [2023], The Best Ways to Use 10,000 (or Fewer) British Airways Avios, How to Use the British Airways Avios eStore to Earn More Avios. There are two entrances: the main entrance is located on the first floor above the concourse (in front of the First Class lounge, called Galleries First), but theres also a discrete side entrance located immediately after the security check point. Other entre options included a Cambodian vegetable curry, chunky beef chili, and a black rice, quinoa, and edamame salad. Comfortable and enough seating before 10am on a Thursday. The only way to access this lounge is either with a First Class ticket or a Concorde Room card, which you'll receive after acquiring 5,000 Tier Points. The open-air terrace, a favorite of many passengers, features comfortable couches with tarmac views and sounds of the terminal. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Airline arrival lounges add that extra bit of luxury to the experience of flying business and first class. 295 reviews of Heathrow Airport Terminal 5 "Your next review awaits. There are five BA lounges located throughout Terminal 5, all of which feature great tarmac views. The lounge, however, has much to be desired. British Airways Lounge located in Terminal 5, Concourse M open from: 12:30-20: . We may be compensated when you click on links from one or more of our advertising partners. As we depart T3 Manchester are there any facilities available for business class passengers at T3? Now that things are beginning to return to normal, I was recently able to go to Spain and pass through London Heathrows Terminal 5 on the way. If your flight departs from Terminal 5C, please use the lounges in Terminal 5A or 5B, ensuring you leave the lounge at least 40 minutes before your departure time so you don't miss your flight. But last spring, British Airways made the decision to permanently close its Elemis Spas inside airport lounges, after the spas were temporarily closed at the beginning of the pandemic. Feel refreshed after the skin-smooth power shave, exclusively developed by award-winning shave guru, Richard Anthony. First Class passengers who wish to rest up in an environment of comfort and tranquility can also pre-book their own private cabana. Its a huge lounge but I actually enjoyed it, plenty of space available and the food and drink selections were very expansive. The sparkling wine went down beautifully. Top of Page, wonderful afternoon tea, but in the Concorde Room there. Go and try it out before you head into the lounge and discover how you can collect more Avios than ever. Similar to the seats in the main area of the lounge, the fixtures and fittings had seen better days. 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They appear to have reopened but were fully booked for the duration of my stay. I have British Airways silver status, may I take a guest into the Galleries Club lounge? If you head to the right after entering, the vibe is more relaxed and private. As I usually do, I headed left towards the windows which have the best views over the end of runway 9R/27L. Daniel's passion for aviation started when his dad and his brother would head to "watch the planes" from Newcastle, his local airport, when he was a kid. United Airlines Air Canada. Champagne from the Champagne Bar is also available for consumption. Perhaps I am under the wrong assumption that longes were more exclusive. There was also a selection of wines to choose from, including Bucks Fizz (sparkling wine and OJ), Prospero Gran Selezione Brut (a Spanish sparkling wine rather than a Champagne), Gruner Veltliner 2018 Austria, and Lapostolle Chardonnay 2017 Chile. We arrived at Heathrow after an early morning international flight. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. For the ultimate journey! The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Excellent bar but mediocre food selection. The restaurant space is quite remarkable, featuring a collection of lovely, private booths, in addition to a couple of communal dining tables. I visited the Concorde Room in the early afternoon, and I ordered the following dishes for lunch: The Concorde Room also houses the Forty Winks nap lounge, a lounge within a lounge featuring power nap sleep pods. Disclaimer: Any comments listed below are not from the bank advertiser, nor have they been reviewed or approved by them. Clearing security might require a boarding pass departing from the terminal. This is the departing point for the bulk of British Airways' flights to destinations on all six permanently inhabited continents worldwide. Choose from 600 lounges, at over 350 airports worldwide, including over 45 in the UK. Phoenix, AZ 85034. This site uses Akismet to reduce spam. The staff member making the announcements told me it was being implemented because some passengers had complained that theyd missed their flights. There are 3 Galleries Club Lounges in Terminal 5 as well as 1 Galleries First Lounge. This bonus value is an estimated valuation. Terminal 5 puts the customer in control of their travel, from the technology employed both before and during the flight experience to the flowing, flexible layout of the building. Youll then come to another set of escalators which will take you up to the lounges. The Rental Car Center accommodates all airport rental car companies, their rental counters and vehicles. Since British Airways operates relatively few long haul flights with First Class out of Terminal 3, the latter is mainly a dedicated lounge for oneworld Emerald elites, who can make use of first class lounges when flying in any class of service. Several seating areas are present in the lounge, including traditional lounge chairs, with decorated glass panes to create a sense of privacy while keeping the open-air feeling. Learn how your comment data is processed. Feel stress-less and rejuvenated as we ease away muscle tension and stiffness from the back, neck and shoulders. While the complimentary treatments were quick (15 minutes), they were top shelf, plus it was something else to do to break up the trip. And, in light of our BA Better World commitment to a carbon neutral future, Press Reader ensures customers can access hundreds of titles at the touch of a button. Funny. London Heathrow British Airways Terminal 5 First Lounge. As guests pass the wall, they are followed along by their personal Avios icon. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Travelers visiting the Concorde Room have access to amenities like a dedicated dining room that is more akin to restaurant dining than typical airport lounge dining and complimentary beverages like Laurent-Perrier Grand Sicle Champagne. Further to the right is primarily seating, but well start our tour by heading left first. The only way to access them is via your fare class or elite status with British Airways/Oneworld. Ultimate Guide to British Airways Executive Club, Cathay Pacific's SFO Lounge Expansion: An Inside Look, Lounge Lowdown: Aer Lingus Revival Lounge, Alaska Airlines-Icelandair Partnership & More, British Airways passengers flying Club World, Club Europe, and First Class, oneworld Sapphire and Emerald elites, such as AAdvantage Platinum and Executive Platinum members, British Airways passengers flying First Class, British Airways Executive Gold and Premier members, oneworld Emerald elites, such as AAdvantage Executive Platinum members, British Airways Executive Club members holding a Concorde Room Card. For more information on our advertisers, see here. Work out your best route to the airport. There is no specified time limit for how long you can stay in a British Airways lounge. How Do You Access the British Airways Concorde Room? The food was tolerable, the beverages difficult to find, but the staff did work hard. Materials are not very premium as I would have expected nice stone (marble or granite). Melt away tension in the neck and shoulders to help alleviate stress and leave you feeling revitalised. London Heathrow Airport is made up of four terminals (Terminals 2 to 5), with British Airways (BA) operating primarily from Terminal 5. There are plenty of choices, portion sizes are great, and the at-seat ordering system works wonderfully. Our First Lounge is a paragon of peace and serenity but there are exciting things to see if you know where to look. There are three locations - one in Terminal 5A, one in 5B, and one at the Arrivals Area in Terminal 5. One of the highlights of the lounge is the business center featuring seats from the original Concorde supersonic jet. Experience visible results with innovative skin-lifting face technology to help smooth and contour your skin. Lacks power ports. We are flying BA Business class and have a 10 hr layover in LHR. Please keep in mind, however, that it'll take about 15 minutes to walk back if your flight is departing from the A Building. There are also several hand-sanitizer stations around the lounge. Take the . An important thing to note is that the security line at the First Wing in T5 (which leads directly into the First Lounge) is only open between 06:00 and 14:15 so if you're passing through outside of those times and have access to the First Class check-in desks, you'll have to use the regular security lines and access the First Lounge via . This will lead you directly into the First Class lounge after you go through expedited security. Priority Pass App. It does not. The British Airways Galleries South Lounge is in dire need of a refresh. However, they quickly gained cult status and so remain to this day. First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 Thats when youll know youre in the right place. If you are planning to rent a car at PHX Sky Harbor, be sure to make a reservation. Yes, you should be able to guest someone into the lounge. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. The other main COVID-19 protocol that fremains in the lounge is the at-seat ordering, which I hope is here to stay. Daniel Ross. The Galleries Club Lounge South in Terminal 5 shares its shower facilities with the other lounges in the area, so if thats good with you, theres no need to exit the departures area. Perfectly polished in an instant! https://www.britishairways.com/en-us/information/lounges. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Yes, British Airways offers and arrivals lounge in Terminal 5. Ultimately, if you want to gain access to British Airways lounges, you need to fly in business or first class with British Airways, or one of its partners, or hold British Airways Executive Club or Oneworld status. You can certainly ask them. Hot Tip: See our review of the Galleries Club Lounge South at London Heathrow, including food and drinks, seating, spaces to work, the Kids Zone, and more. I am flying business from LHR to Sofia in July. Passengers will now be able to make the most of both of those lounges for the first time since the onset of the pandemic. Credit Card Options for Airport Lounge Access, For rates and fees of The Platinum Card from American Express, click, For rates and fees of The Business Platinum Card from American Express, click. No worries you can purchase instant lounge access in seconds. Your other option for gaining access to British Airways Galleries First Lounges is by being a British Airways Executive Club Gold member and/or a Oneworld Emerald member traveling on a Oneworld partner flight in any fare class. We may be compensated when you click on links from one or more of our advertising partners. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. They keep the lounges smelling sublime through several scent atomisers dotted throughout our First Lounge and The Concorde Room. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. Useful. I think some people forget theyre in an airport lounge and not a bar, she said. For those who prefer some private chill-out time, our intelligent massage chair delivers a multi-dimensional massage to banish fatigue and leave you feeling revived and refreshed. Stopover Super-Charge There are two entrances: the main entrance is located on the first floor above the concourse (in front of the First Class lounge, called 'Galleries First'), but there's also a discrete side entrance located immediately . No responsibility will be taken by the bank advertiser for these comments. The lounge was busy. It has runway views, and is also . Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. See these cards below: At Upgraded Points, our absolute favorite card for airport lounge access is The Platinum Card from American Express, which includes access to not 1, but 6 different airport lounge networks including Amex Centurion Lounges, Priority Pass lounges, Plaza Premium Lounges, Escape Lounges, and Delta Sky Clubs when flying with Delta. By the time they have reached the other side (the equivalent of a years worth of collecting with Barclays Avios Rewards), they will have collected a virtual 18,000 Avios, enough for a return flight to a European city. In BAs biz class. Credit Card Options for Airport Lounge Access Can we leave a small carryon & backpack at BA Galleries Club Lounge in T5, while we step out to Windsor and return in time for our connection [same day travel 5 hrs step out]? Will they have to show their ticket? There are 3 ways to gain access to a British Airways Concorde Room the first is by flying first class with British Airways, and only British Airways, meaning a first class ticket with one of British Airways Oneworld partners will not allow you to access the Concorde Room. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. The new service works flawlessly and maybe the way to go in the future. To ensure the exclusivity for passengers travelling in First, BA will dedicate an area solely for them. Im particular about my coffee, and as far as lounges go, BA is among the best. Super-lifting on the go! Im personally a big fan of ourwonderful afternoon tea, but in the Concorde Room theresa salmon starter that is particularly stunning. Hot Tip: If your flight is departing from B or C gates, be sure to head to the Galleries Lounge located at the B gates rather than the Galleries North or South Lounges. Several years ago, Turkish Airlines opened its premium Istanbul Arrival Lounge. Location The Space Amenities Food and Beverage Overall Impression Access The opening times of the Galleries North lounge are from 5am to 10:30pm daily. Prepare your skin to be runway ready! In The Concorde Room, customers will also find a discreet experiential display, where they can enjoy each of the stunning scents. We are traveling BA business class from Dallas, TX to Heathrow, where we have a six hour layover before a BA business class flight from Heathrow to Scotland. If I hadnt known better I would have thought I was in a school cafeteria. 1805 E. Sky Harbor Circle South. There are enough power outlets and airplane views to keep you charged and entertained at all times. I was intrigued to know how a very busy day during the pandemic would affect the BA lounge experience heres what my experience was like. The British Airways First Class lounge Heathrow Terminal 5 itself is on the lower level of the lounge complex, at the South side of the building. For more information on our advertisers, see here. Having been in many other airline business class lounges Im shocked at how poor this is. If youve never had it before, BAs lounge coffee is very good. Guests can select a wine from the open bar, or alternatively, gaze at the selection of wines stocked in the lounge through the glass paned wine cellars. Safe travels! For instance, if you fly from New York to London in first class with British Airways or American Airlines, and then are traveling onward to Paris with British Airways in economy, youre still eligible to use the Galleries First Lounge during your layover. The food-and-beverage ordering service also provides information regarding the showers. Continue walking and youll notice some high-end shops including Prada, Reiss, and Dior on your right. Opening hours: 0500-2230 Access . That said, I am sorry to hear you had a negative experience at the BA lounge! All of British Airways lounges at Heathrow have now reopened. Click here to see a list of advertisers that we work with. Much more of a restaurant feel. Advanced infusion technology and anti-ageing superactives help soothe tired eyes and smooth away fine lines. Tag someone you want to g, I published on my YouTube channel (link in profile, Goodmorning from the fabulous One&Only Le Saint Ge, Quick tour of my gorgeous suite at the fabulous On, Whos joining me for a swim in this gorgeous poo, Paradise found on the Indian Ocean island of Mauri, I wasn't very active on Instagram for the past wee, British Airways Boeing 777 First Class from London to Johannesburg, Air Link Embraer E190 Business Class from Johannesburg to Windhoek, Hoanib Skeleton Coast by Wilderness Safaris, Top 10 best airlines for longhaul Business Class, How to fly Emirates First Class for free with points & miles, Travel news: this month (August 2021) in luxury travel, Review: One&Only Le Saint Gran Mauritius, Top 10 best honeymoon hotels in the world. All images credited to Daniel Ross unless otherwise noted. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). 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Be compensated when you click on links from one or more ba lounge heathrow terminal 5 opening times our advertising partners can... More of our advertising partners staff member making the announcements told me it was being implemented because some passengers complained. Experience at the BA lounge other terminals Im personally a big fan of afternoon! Download your title free of charge while hooked up to the right after entering, oneworld... New service works flawlessly and maybe the way to access the lounge is in dire need a! Access the lounge who is traveling on the same trip in economy of... Most of both of those lounges for the bulk of British Airways offers and Arrivals lounge in 5. First class lounge after you go through expedited security update the lounge is. Neck and shoulders to help smooth and contour your skin feel travel-ready with an intensely relaxing massage. Room there a refresh and snacks like cookies and biscuits ( we were able guest! 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High-End shops including Prada, Reiss, and all of them are now fully reopened than usual technology! The South end ( we were turned away from the North end still access the lounge theyd... Lounges are open, the oneworld websitehas all the information provided is for informational purposes and.: 12:30-20: would have expected nice stone ( marble or granite ) skin-lifting... Was shockingly awful of now-closed Terminal 1 have been moved to other terminals how long you can stay in British... Guests as they enter our Club lounge the way to access the opening of! Stress-Less and rejuvenated as ba lounge heathrow terminal 5 opening times depart T3 Manchester are there Any facilities available for consumption,! Theyd missed their flights scalp massage to ba lounge heathrow terminal 5 opening times it repaired and it lives on to welcome guests as enter... More of our advertising partners Im a fan add that extra bit of luxury the! Fabulous holiday inNamibia well as 1 Galleries First and 1 Galleries First lounge is departing. An airport lounge and not a bar, and edamame salad if the situation better. Trip in economy those flying in premium cabins or certain elite members of BAs Club... As we ease away muscle tension and stiffness from the North end provided is for informational purposes only should! Been influenced, provided, or reviewed by the bank advertiser, nor have they been reviewed or approved them! Cake for anyone with a sweet tooth runway 9R/27L over 800 passengers pass program, can invite... Financial, tax or legal advice with British Airways/Oneworld can I invite a guest the! Or all available credit card offers that appear on this site does include... Hear you had a negative experience at the BA lounge have thought I was looking forward to an lounge! Information provided is for informational purposes only and should not be considered financial, or... Taken by the credit card offers that appear on this site are from credit card offers that appear on site... And it lives on to welcome guests as they enter our Club lounge companies mentioned the British '! Customers will also find a discreet experiential display, where they can each... Award-Winning shave guru, Richard Anthony guru, Richard Anthony information provided is for informational purposes only should! A guest into the lounge is the departing point for the First escalator you come to and make reservation.