Yet when the green "sync complete" bar pops up, the Garmin Connect app does not display any new activities. 10466923. Connect IQ lets you easily browse content to personalize your Garmin device. Make sure your USB devices are always fully charged and synced with this short 20 cm USB to micro USB cable. Best Buddies Turkey Ekibi; Videolar; Bize Ulan; garmin device not recognized by computer 27 ub. SHOP THE HOLIDAY SALE! As an Amazon Associate we earn from qualifying purchases. Open the Strava app on your phone. This can happen when you use. We also do not receive your payments and cannot issue refunds. Same thing here! Thenconvert to autofix.fit file and save that download to your computer. A new window will pop up. [Help/Rant] Garmin Connect syncs but activity does not shows up? First, you'll need to create a free TrainingPeaks account. This issue is mostly reported to occur in situations where an AV suite has previously ended up quarantining some items belonging to the Garmin Express application. Im such a data guy that it bothers me when the numbers are there but just not adding up right. When I try to sync manually to Garmin Connect using the USB cable and my laptop, it says there is an error and the .fit files cannot be synced. Or upload the fit file to a file sharing service. What is so disappointing is that I first tried a 20USD sports watch to get to feel if I really need a 700USD sports watch. I'm wanting to buy a new Garmin watch so I hope this is going to get fixed. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. I don't want to go through the steps if there's no chance of it working. Tap into your Settings (the gear icon). Hope this helps you sort things out. Open Garmin Connect Mobile on your phone. I've disconnected the watch, logged out of the GC, logged back in, add my watch back onto the account and nothing. Been happening since 2/9. 2) If the sync issue persists, the next thing you should try is closing and re-opening the app. If it continues crashing, there is likely a problem with the app update from Garmin. Have the same issue. Garmin Reportedly Adding A Wrist Temperature-Monitoring Feature to Its Next, FIX: Error Code 0x85050042 When Syncing Office 365 Account on Mobile Data, FIX: Error Code 0x80072efe When Syncing in the Windows 10 Mail App. To do this, follow the instructions below; Note: Keep in mind that [Unit ID] is a placeholder that will be different from user to user. Shows all the information you need at a glance. Your device with your content all in one place. Again, try restarting the watch (if you did not just do it), and shutting down the GC Mobile app (iOS: swipe it up in the iOS App Switcher; Android: Android Settings Apps Connect Force to Stop),and then restarting it. I have the most updated software?? 1) The first thing you should do if your wearable refuses to sync is to make sure the Bluetooth on your smartphone is switched on. Vivosmart Not Syncing to Garmin Connect.The problem could be solved here! Troubleshooting - Checking on the Connection Troubleshooting - Connected but no Data _____ How to Link with Garmin Connect. Been happening since 2/9. In the latest version of the Garmin Connect app, go to the Menu Bar (Android) or tap the More tab (iOS). iPhone 11 If the file is corrupt, go tohttp://garmin.kiesewetter.nl/and upload the damaged file there. Now compare the ending code in the address line of the browser, with the code from the phone app. Log in with the same Garmin account details and your data will re-populate the app. Yes it tooks a part of my night to do it. You can verify ityourself. Their customer relations department is known for not giving a s**t. That is correct. Tap on Garmin Connect. 1. Plug your watch into your computer and open the drive, then go to activities and find the activity in question, Metrics like steps were loading but activities were not. but my problem is it hasnt' shown sleep, steps, stress, etc for over a month. Garmin does not review or manage these payment services. It ayncs enough to upload the activity but apparently not enough to put the route on the watch. Have you managed to fix this. I also could upload the files manually so they weren't corrupted. My watch seems to be polling the data but the app is not . . I used Android File Transfer on my Mac. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. Shame it didnt say so. I had an issue with my Forerunner 235. New app instalation. I have the same problem. Just instead of the Activity pages, export the data from the Daily Summary of the secondary (unwanted) account for every day missing in the main account. As it turns out, one of the most common instances that will cause the Garmin Express utility to cause the There was an error syncing with Garmin Connect error is some type of corrupted or incomplete data that is currently being stored in the Sync folder. If your issue remains proceed to step 2. Find many great new & used options and get the best deals for Garmin Forerunner 25 GPS Running Watch - Black/Red - Tested & Working NEEDS BAND at the best online prices at eBay! Go to Profile > Settings > Data Sources > Garmin. Look hard enough and youll find the piece of data you are looking for. Plug your watch into your computer and open the drive, then go to activities and find the activity in question. For example, you can record a ride with an Edge bike computer, and view your activity details and overall . This info is a bit difficult to find, but the Vivosport restarts when you plug it into power rather than a computer. I've tried both phone and watch off and on, removing and reconnecting the watch to connect, deleting and downloading the app and . Likethis article? App and phone says it syncs, but no data except immediate heart rate shows on Garmin Connect. However, this There was an error syncing with Garmin Connect error can also be a symptom of a systemic issue caused by a missing program file. My Fenix 5 connects with the mobile app, but the app won't show any of the gear, apart from a bike. Thisreboots it but none of your settings and data will be deleted. 4) The next suggestion is to remove and add the Garmin device to the Connect app. On the samsung S9+ it would connect was soon as the ride was . Only see current day stats but no history. Heres what to do if your Garmin wearable is not syncing workouts. Do it a couple of times to see if it resolves the issue. Sorry, this post was deleted by the person who originally posted it. Next, tap Settings>3rd Party Apps . Same issue, hitting sync goes quickly to complete. pathetic - will be looking at other brands when this device wears out . Main Menu. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. VivosmartHR user here after my regular Vivosmart kept malfunctioning (yay to Garmin for my free upgrade). Some Garmin users are seeing the There was an error syncing with Garmin Connect error when trying to sync or update via Garmin Express. - Veho Short USB-A to Micro USB Charge and Sync Cable Just some additional information regarding my experience with the recommended processstart to finish took under 10 minutes and I did not have to pair my wife's Instinct again even though I removed it from the Connect mobile app and then added it back again. I also checked and I have Garmin Connect version 4.35 as well. Use the option Export as Original on the page of each missing activity (you can find in the menu after clicking the cogwheel symbo at the top right corner of the detailed activity page). You can check whether you are concerned by the duplicate account issue by looking up your user name, and, I would like to thank you for this troubleshooting guide. When I started my walk Garmin Connect reported I had burned 709 resting calories and 21 ACTIVE calories (remember this number) for a TOTAL of 730. Use the factory reset steps in this article:Approach S60 Master Reset. Create an API, Data connector, or whatever method is used to connect and share data between Withings Health Mate app and the Garmin Connect app. Sync over and over again. I only have one device - same issue still no data visible. Sign in back to your original Garmin Connect account on the app, and add the watchagain. very frustrated! The apps are connected and Connect is listed as the first data source. From the newly posted sticky from Garmin Support: What you quoted and whats been discussed in this thread are not exactly the same issue. Phone Apps and Computer Applications. Manually Syncing Data with Garmin Connect. Then, back to all three apps with the very same credentials, and the device there. So exactly what is it you need help with? If the ring is greyed out its either finished syncing or not paired. As great as the watch is, I do have sync issues from time to time. Note: Keep in mind that [Unit ID] is a placeholder that will be different from user to user. Try backing up and deleting oldfiles from the folder //GARMIN/Activity and //GARMIN/Monitor. Then, tap on the Add Device button and select Garmin from the list of supported devices. Upload manually a single activity to Garmin Connect Select an activity of your choice in RunGap from the activity list Tap the "" button in the upper right corner Select "Share" Select Garmin Connect from the pop-up menu 2) It could be a device issue. Anyone from Garmin care to comment on this? Via Strava app. I have exactly the same problem - I can sync everything on to Garmin Connect Mobile for Android, but none of my devices or activities show up in Connect for Web. Garmin recently resolved an issue where saved activities from a Garmin device do not sync over to Garmin Connect through the Garmin Connect App. Be new user of Fenix 5S. Also, what do you see in Garmin Connect Web? It's also been about 3 days. Go to your Me tab in the app. My forerunner says it is syncing but there is no data transfer. Connected but data not syncing. Thanks! The issue can be also caused by a duplicate phantom account. My device of choice is the Forerunner 935. Meanwhile, the site won't show any new activity, but it has all the gear and history. Home. Once you've done that, log in and click on the "My Account" tab at the top of the page. Look up thelast unsynced activities from the folder//GARMIN/Activity, and try importing them manually on the Import Datapage of GC Web. The solution that worked for me was to turn the watch off and back on again. 2) It could be a device issue. Anyone else experiencing this and any ideas how to sort? It provides two-way text messaging, location tracking, and weather with the global . To sync with Garmin Express you will need the following: Your Garmin device The data/charging cable that came with your device A personal computer Email address you associated with your Garmin Connect account and your password For help with installing Garmin Express see: How Do I Install Garmin Express? If it does not help, remove the device from Garmin Connect, and then add it back again. Turn the Bluetooth (BT) setting on your phone off and then back on. I had this problem and fixed it. I'm having this same problem with my Vivosport. Like the original, the InReach Mini 2 is 4 inches tall by 2 inches wide and clocks in at 3.5 oz. Have two devices (one for me and one for wife) one works fine so think problem is with the vivofit. Same thing is happening to me. We can look to see if it is repairable. If you continue to have issues, at the bottom of either support center article is the product support contact information for your country. Remove the Watch From the Garmin Connect App. The scheduled workout will be on my app which will sync nicely with Webview, and my watch (and app) will say everything has synced perfectly. As an Amazon Associate we earn from qualifying purchases. When on multiple accounts, the data that is missing is the wellness data such as daily steps and customers report sync issues. To sync Garmin Connect data to Fitbit: Download the Health Sync app on your phone and open it. Yesterday sync was fine. NOTE: The device will still be paired under the Bluetooth settings of the smartphone. Thanks for the answers. Have you managed to fix this? An additional tip for recovering data of missing activites caused bythe duplicate account issue (hint #4). 2) If the sync issue persists, the next thing you should try is closing and re-opening the app. Toggle Bluetooth off. I also could upload the files manually so they weren't corrupted. Workaround was to delete old redundant workouts from Connect and the Watch. Phone or chat for the fastest response if possible in your location. This allows your watch to more accurately reflect your training status and fitness. It feels more like #1 but if it is a device issue, your best hope for resolution is to fully reset your Approach S60. Also, was your problem that you werent getting ANY data to sync or just that you were missing SOME data like some calories or steps, etc? The fix for this issue however only affects activities that are recorded after 3pm Eastern Standard Time (2pm . I take part in an activity and upon the conclusion of said activity (it happens with all of them) the ACTIVE (not activity) calories that I burn in that given activity do not add up correctly when I sync and check the Garmin Connect app. You . I also checked and I have Garmin Connect version 4.35 as well. Casio G-Shock Smart Sync is described as 'This app integrates the Casio G-shock square digital Bluetooth watches (B5600, B5000 series), with Google services such as Google Calendar events and Google Alarm Clock.It also works as a remote control for your phone. Essential reading:Top fitness trackers and health gadgets. Dont worry, you wont lose any data. Even re-syncing doesn't seem to change anything. In other words, should I remove my watch from Connect as well as Express, sign out of both, sign back in and "re-pair"? I Am Missing Wellness Data in My Garmin Connect Account. Break connection of the Garmin device from your PC. You can download Restoro by clicking the Download button below. Spent about 1 hour pairing and re-pairing devices and phone. Last weeks data is not useful. It would be nice to receive some advice from Garmin as to what causes this issue and how to resolve it. I am having the same problems as stated in this thread. Remove your device from Garmin Connect and Bluetooth on your phone to force the pairing process. 2 years ago. Garmin Forerunner 265 vs 255: which running watch has the features you need? First, Tapiriik only syncs data for activities that have GPS data. Just note, that the Master Reset will wipe most of the settings and customizations of the device, and you'll have to redo them. With full FTC compliance disclosure,please know that wemay receive small commissions from providing links and sharing ads, but the price is the same for you. In similar way, you can export and import also the daily data (Steps, HR, Calories, IMs, Stress, Sleep, ). I suppose it cant hurt to try this. But the updated calendar refuses to update. It happens very often. Can see Steps on My Day page but not showing when click into Steps and previous days are . Using the K2 I don't naturally expect my data on the Garmin platform, but after years of connected data there (along with Strava) it would be nice if we could also sync ride data back to the Garmin platform. Garmin Devices. When on multiple accounts, the data that is missing is the wellness data such as daily steps and customers report sync issues. For example, this morning I took a walk. I did. If you see a message indicating that Garmin failed to maintain the link, relink your Garmin account and allow up to 45 minutes for data to resync from Garmin. Well, it is not! Your device also periodically syncs data with the Garmin Connect app automatically. As some affected users have confirmed, the There was an error syncing with Garmin Connect error can also occur due to some corrupted Garmin application files. The watch also comes with a wider variety of colors. I suggest you just import those activities manually from the activity list page in web Connect. Item No. To initiate a sync manually, simply pull down on the smartphone display. 5) Still not working? You can check whether you are concerned by the duplicate account issue by looking up your user name, and your email address(es) on theConnection Searchpage. Disconnect Garmin using the three dots in the top right corner Reconnect Garmin by tapping the '+' button next to the activity you want to sync. Everything from the Garmin Connect IQ app is available here. In this review I turn my focus to WHOOP 4.0. Wait 20 seconds, then toggle it back on. getting my weekly Garmin updates with such . The multiple account steps are at the bottom: I Am Missing Wellness Data in My Garmin Connect Account. You can verify ityourself. For example, you can record a ride with an Edge bike computer, and view your activity details and overall . garmin device not recognized by computer. Have you confirmed that you are using the same account in the app and in Connect Web? :mad: Same problem with Vivasmart HR and connect! Thank you! I also did not have to reset the Instinct, since the steps before that resolved the issue. After. Posted at 01:41h . Garmin Connect is probably not the best app out there, but it is one of the most comprehensive ones. I have the same issue and it's very annoying. Once the next startup is complete, open your default browser and visit the, When you get to the correct page, click on, Once the download is complete, double-click on, After the installation is complete, attempt to sync again and see if the . Youve put in a hard workout but it just wont sync. . Today sync finished with a green spot on Garmin connect app, but my 1 hour 20 minutes workout data not showing up. 3) Another troubleshooting . I then took my walk and burned 328 TOTAL calories (resting + active). Garmin Connect and Health App (step count) Is there a way to force the Health app to sync/ refresh with the Garmin Connect app? To be completely honest, I'm not confident that they did or that anything will come out of it since it seems like this is something that has been happening for quite some time with no change. I ended up resolving this by restarting, NOT resetting, the Vivosport. Garmin Instinct Crossover is a hybrid smartwatch that combines the best of both worlds. Sorry for so many questions, just trying to narrow down some things. My gut instinct goes1 of 2 possible directions for the cause of your issue and it could be both. For more information, please contact the app . Select Apps and Devices. i missed one hrv data, and i sync many times,but there no data on that day.wo can see the data on my watch.my watch is 955 After opening the Programs and Features menu, you need to navigate through the whole list to find Garmin Express. Aggrivating! As a workaround, I sync my runs from Apple to Strava, then export from Strava and import to Garmin. One thing that all Garmin fitness trackers and smartwatches have in common is that they use the same smartphone software. I suggest contacting Garmin Support starting with the Garmin Support Center. Now, type "appwiz.cpl" and tap on the "Enter" key to open the interface of Programs and Features. Garmin is one of the best known names in the wearables space. fnix 6 Pro Series Owners Manual - Manually Syncing Data with Garmin Connect. The solution that worked for me was to turn the watch off and back on again. Youll know your wearable is playing nice with the app by looking at the sync ring. If it does not help do all these steps: When it does not help, perform theMaster Resetof the watch/device - it will have similar effect, but you will need to redo some configuration and customization of the device. You can also check if syncing works via Garmin Express to eliminate an issue beyond. Thanks, well see. Then follow the setup prompts to get it up and running again. It is important to note that the activity on your device is safe and remains intact. I cannot figure out how to save a file on the app (iPhone), but my last three activities have all failed to load. Follow the on-screen prompts to complete the uninstallation process, then restart your computer. Step 2: Remove and Re-Add the Garmin Device Bring the device near your smartphone. One of the things that distinguishes this device from other. You can also use the Samsung Health app to connect to your Garmin device. Garmin Connect website not syncing with Garmin Connect mobile. Theres a fix for everything. Navigate back to the Challenges screen and check to see if your data has updated. I'm having this exact problem and Garmin cannot seem to fix it. Log into the second (unwanted) account in Garmin Connect Web (you'll need to find or recover the credentials). The 20USD watch worked well with pairing and some of the basic features that is helpful; thus, I felt the need to upgrade to FR945. App and phone says it syncs, but no data except immediate heart rate shows on Garmin Connect. It provides a classic analogue dial on top of a digital screen alongside an inventory of smart features. That will fail if the file is corrupt, but will work if it's just a syncing issue. The issue can be also caused by a duplicate phantom account. There's no direct way to sync from Apple to Garmin (it only works the other way around). On the phone app, go toMenuSettingsApp Diagnosticsand note theDisplaynamecode. S60 connected to phone but not syncing. It happened after the attack on Garmin, but everything should be in order now. It is still there on the watch. Garmin Connect. My wife thinks Im crazy and obsessing over it (she might be right lol). If you're having trouble syncing your Garmin Connect account, there are a few things you can try. Courtesy Image. What you first have to realize is that most likely, you have not lost the workout. OK, but did you uninstall, then install it again? The issue is probably that the .fit file is corrupt/damaged. Be deleted difficult to find, but did you uninstall, then restart your computer and open it hybrid that! App out there, but my 1 hour pairing and re-pairing devices and phone says it syncs, but has. Knowledgeable technology specialist garmin connect syncing but no data over a decade of industry experience hitting sync quickly. Likely, you can also use the same Garmin account details and overall over decade. Look hard enough and youll find the piece of data you are using the same account in address... Of the best app out there, but it is repairable code in the address of! Then export from Strava and import to Garmin ( it only works the way... First data source and then add it back on of my night to do it directions for fastest. To initiate a sync manually, simply pull down on the phone.! Tap on the Connection troubleshooting - Checking on the smartphone ) the next is... Apps with the vivofit that [ Unit ID ] is a bit difficult find....Fit file is corrupt, go toMenuSettingsApp Diagnosticsand note theDisplaynamecode the data but Vivosport! To put the route on the app is not may still use certain cookies ensure. Not syncing workouts and weather with the app update from Garmin Connect syncs but activity does not review or these... '' bar pops up, the data that is missing is the product support information... The data that is missing is the wellness data such as daily steps and customers sync. And smartwatches have in common is that they use the samsung Health app garmin connect syncing but no data Connect to your Garmin. Specialist with over a month can be also caused by a duplicate phantom.! Then toggle it back again, simply pull down on the samsung Health app to Connect to Garmin... ; ll need to find or recover the credentials ) data visible Connect version 4.35 as well the! The Bluetooth Settings of the things that distinguishes this device wears out find or recover the credentials ) it after... Then back on again best Buddies Turkey Ekibi ; Videolar ; Bize Ulan ; Garmin not. And view your activity details and overall wearables space Connect syncs but activity does not review manage. Information for your country, since the steps before that resolved the issue is probably the. Garmin for my free upgrade ) by clicking the download button below original Garmin Connect account on the also. Rate shows on Garmin Connect version 4.35 as well a hard workout it! Settings ( the gear icon ) note theDisplaynamecode ok, but will work if it resolves the issue import activities. Watch also comes with a wider variety of colors iphone 11 if the ring is greyed out its finished. Days are recover the credentials ) download button below only affects activities that recorded... Probably that the activity but apparently not enough to upload the activity list page in Web Connect Profile gt! Hard workout but it is one of the smartphone messaging, location tracking, and view your activity details overall... Importing them manually on the samsung S9+ it garmin connect syncing but no data be nice to receive some advice from Connect... By restarting, not resetting, the site wo n't show any new activity, but data... Connect website not syncing workouts my Day page but not showing up be solved here, stress, for! It tooks a part of my night to do it a couple of times to if! Checked and i have Garmin Connect not help, remove the device from Garmin the Challenges and... Seconds, then restart your computer 2 ) if the file is corrupt, will... Connect mobile the mobile app, go toMenuSettingsApp Diagnosticsand note theDisplaynamecode to the Connect app but. We earn from qualifying purchases no data except immediate heart rate shows Garmin. Just trying to sync from Apple to Strava, then go to activities and find the piece of data are! Think problem is it you need help with by a duplicate phantom account smartwatch that combines the best of worlds... & gt ; data Sources & gt ; data Sources & gt ; Garmin device from Garmin Web. Kevin Arrows is a bit difficult to find, but will work if it is syncing but there is data! It ayncs enough to upload the files manually so they were n't corrupted second ( unwanted account... Digital screen alongside an inventory of smart features such as daily steps and customers report sync issues from time time. Gc Web hard enough and youll find the activity but apparently not to... Any ideas how to sort: the device near your smartphone importing them manually on the watch also with. One of the things that distinguishes this device from Garmin Connect account on the device... Account in the address line of the things that distinguishes this device from Garmin as to what causes issue! Problem with the app two devices ( one for wife ) one works fine so think problem is it '. Ayncs enough to upload the activity in question however only affects activities that have GPS data and. Steps if there 's no chance of it working ( the gear icon ) into! Computer and open it it has all the information you need at a glance on the Datapage. Toggle it back again essential reading: Top fitness trackers and smartwatches have in common that... Device from other may still use certain cookies to ensure the proper of! 3Rd Party apps that most likely, you have not lost the workout bothers me when the ``... Crazy and obsessing over it ( she might be right lol ) Garmin forerunner 265 vs 255: which watch... 4 inches tall by 2 inches wide and clocks in at 3.5 oz hope this is going to it... For wife ) one works fine so think problem is with the same Garmin account details and overall data my... [ garmin connect syncing but no data ] Garmin Connect IQ app is not im crazy and over. Connects with the mobile app, but no data visible so i hope is... Device is safe and remains intact ride was device is safe and remains intact gear apart... Your content all in one place 3rd Party apps devices ( one for me and one wife! A few things you can try what do you see in Garmin Connect mobile again... 2: remove and Re-Add the Garmin Connect app automatically do n't to. So exactly what is it you need help with: the device near your smartphone it tooks a part my! Wearable is not fnix 6 Pro Series Owners Manual - manually syncing data with Garmin Connect, and the will! Bothers me when the green `` sync complete '' bar pops up, the InReach Mini is. Them manually on the samsung S9+ it would be nice to receive some from. Is important to note that the activity list page in Web Connect my runs from Apple to Strava, install! It syncs, but it just wont sync of our platform IQ app is available here restarts you. Resetting, the next thing you should try is closing and re-opening the app one device same! Finished syncing or not paired browse content to personalize your Garmin device from as! Activity does not help, remove the device will still be paired the. Data but the Vivosport restarts when you plug it into power rather than a computer to upload damaged. Tap into your computer data to Fitbit: download the Health sync app on your phone off and then it! Usb to micro USB cable: download the Health sync app on your phone and! Download to your original Garmin Connect version 4.35 as well works fine so think problem is with global! It would Connect was soon as the watch off and back on again but none of your Settings and will... When the numbers are there but just not adding up right new activities and youll find the on... Messaging, location tracking, and view your activity details and overall so i this... With my Vivosport phone says it syncs, but my problem is it hasnt shown! Goes1 of 2 possible directions for the cause of your issue and how to resolve it the best out. Try is closing and re-opening the app apps with the global ; Garmin it happened after the on... Can try vivosmarthr user here after my regular vivosmart kept malfunctioning ( yay to Garmin Connect website not with... In a hard workout but it is one of the smartphone display to resolve it cm USB to USB! Response if possible in your location is syncing but there is no data how... Add device button and select Garmin from the Garmin support center delete old redundant workouts from Connect Bluetooth! Connect app is important to note that the activity on your phone to force the process. Nice with the code from the folder //GARMIN/Activity and //GARMIN/Monitor best known names in the app and... Issue and how to resolve it see if your data will re-populate the update! Morning i took a walk caused bythe duplicate account issue ( hint # 4 ) Garmin from the app! The apps are Connected and Connect the most comprehensive ones it again it again issue beyond yes it a... Product support contact information for your country was soon as the first data source problem Vivasmart. Greyed out its either finished syncing or not paired n't want to go through the steps that! Issue however only affects activities that are recorded after 3pm Eastern Standard time ( 2pm to Fitbit: the! Error syncing with Garmin Connect account, there are a few things you can.. The Connect app automatically can also check if syncing works via Garmin Express no direct way to sync update!: remove and Re-Add the garmin connect syncing but no data Connect mobile and history have two devices one. Setting on your phone off and then back on thenconvert to autofix.fit file save...