However, it was not noticed at the time it happened. After the transaction is rated, no refunds or returns can be made. In addition to that, they wanted me to send it back to the seller before I get a refund so wasting more of my time and tape and putting me in danger. However, there are many different complaints from sellers and buyers who use the site, partially because Mercari withholds funds from sellers until buyers are satisfied with their purchase. And just a few days ago, ordered PJs, lady confirmed sale, had a tracking #, a week goes by, she never mailed it. To stay active, sellers need to list new items for sale, give customers timely replies to their inquiries, and provide accurate product shipping and delivery times. This is nice because a lot of people forget to leave feedback in places like eBay so on Mercari it's easier for people to see how many transactions you've been a part of. So it's been 5 business days :(The seller ignoring my messages is my main reason for wanting the cancellation since im buying this as a gift and I need to get my money back asap before I end up being late with a gift :(. As ours was an older unit, we thought it best to just get the same one (maker, model, etc.) You can also cancel the order by going to Profile . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. She listed 3 more bras on Mercari she deemed just as pretty as the ones I bought and she wanted me to buy those bras; 5. That part of Mercari, Im so very grateful for. By: Author Olin Wade (Remodel or Move Stuff). However, if the buyer doesnt rate the seller within three days, Mercaris system will trigger payment anyway. Scammed by Mercari!! I am not impressed with Mercari. Step 3: Sell an Item by Creating a Listing. Oh my goodness I actually have the exact same situation going on at the moment! Other than contacting a shipping company for an estimate, you may be able to get a better idea of the cost of shipping your item through the use of an online shipping calculator. My experience with Mercari as a seller, NO GOOD! I moved all of my items from Poshmark and EBay a few years ago and Ive never looked back; havent had a single issue on Mercari; plus its so much easier. For Buyers Buyers can ask the seller to cancel the order any time before the seller confirms shipment. No one would help me and transfer it in another way. Mercari wont let you change a rating or even comment on it, unlike Ebay. Id rather give them to my teething puppy than sale them, even at fair market value, to what has to be some of the rudest people Ive ever encountered. It's not like eBay. So far so good. Now Mercari has my money and I have to wait around and chase Mercari to get my money back. I spoke with 15 different people with none of them willing to do a damn thing. 'In honor of imnotlegolas for starting this subreddit. Do you seriously want me to pay you to take these? It seems as though you failed to understand that although your app cover shipping it doesnt cover the time lost, gas cost, packaging for said return, and multiple steps that a buyer must go through in the meantime no repercussions fall upon the seller who is still enabled and allowed to continue selling faulty products to other customers. Verifying my ID was a pain, couldnt get the app to accept the photos, so I ended up going through the hoops and emailing pictures of myself and my ID and finally got it verified. Standard shipping typically takes 3 to 7 business days, depending on the item and its size, and you can choose to either have it shipped to your home, or to a local Pick-up Point near you. The first ring I bought was approved for a return. If you are willing to wait a day or two it costs nothing. Depending on the item and its size, you may be able to choose between standard shipping or express shipping. For the most part Ive had an okay experience but Ive had a few bad ones as well. Ive been on the site since 2018, selling since 11/2020 and in 3 months Ive made almost $300 on low to mid ticket items. When the sales were completed my personal bank account was overdrawn. This is laughable, gemstones are hard as glass and its not possible for them to bend. So I did what I thought was right and blocked him on my end! Additionally, some items may be available for pickup if you live in a participating area. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. So they delete your account and say to the BBB that they cant access the account!!! They cant possibly be responsible for ensuring authenticity of any&all items you purchase (unless theyre authenticated by the service they provide for designer&luxury goods) from a private seller on their site-but it ABSOLUTELY IS YOUR job to be an informed and smart consumer no matter what youre buying!. The entire process has been a mess. Sellers are completely vulnerable to scams because the rating system is rigged. I offered to help him file a claim with USPS, but he ignored me, then he then RESOLD the exact same Funko Pop as Brand New. [deleted] 3 yr. ago This is wrong. No, Mercari does not offer flat rate shipping. Stick with ebay and dont use this app. You can ship items for Mercari using a variety of box sizes, depending on the items you are shipping. For international shipping, you may be able to have your package shipped to you via EMS, ePacket, or other international services. I need a little profit to buy more items to offer for sale. Additionally, Mercari offers a Shipping Protection plan that helps protect you in the event of unexpected shipping delays or other issues. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? Who is the blonde girl in the new Verizon commercial? No, Mercari does not cancel orders if the seller does not ship. She then claimed it was garbage and cussed me. It is important that sellers respond to buyer inquiries in a timely manner and provide accurate information or descriptions of the item they are selling. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. And sellers dont get paid until the buyer rates the seller and the seller rates the buyer. By doing this, you can get a better idea of how much it will cost you to ship your item. Perhaps this is the kind of thing they are referring to? I gave him a discount on an original UK pressing of kind of blue and sent him the item. Mercari takes a 10% fee off the total price listed. Press question mark to learn the rest of the keyboard shortcuts. If an item has been marked as delivered on Mercari, buyers may also be eligible for a refund of the purchase price, shipping cost or both, if the item is not received within 5 days of the delivery date. Donate plasma or platelets. What happens if seller doesn't ship in 3 days Mercari? It's up to the seller to agree or deny the cancellation request. Thats freakin terrible. Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). Then another saying it must be shipped "within the time frame listed." We recommend sending the seller a message to see if they can provide a tracking update. Ebay does not do this. So it's been 5 days and the seller hasn't shipped nor have they replied back to my messages. If youre shipping something domestically, you can typically estimate the cost of shipping by contacting a local shipping company in your area. Mercari will also charge you to expedite payment. Brand new, high-end leather boots, nicer than any footwear Ive ever owned, even when I was making good money. She would maybe mail me the original 3 bras if she could find them; 6. The buyer is also protected for any unauthorized payments, as these charges can be disputed and refunded to the buyer. And pictures showing the manufacturers genuine leather tag. Just cancel. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. So the limit of 20% for offers doesnt really exist. Mercari label pricing is tiered, so for example packages 1-3 lbs cost $12 USPS. My husband should have read the whole description before buying it. To make it happen, we ask that you verify your identity. Lkkillian53@gmail.com, I used Mercari for exactly one day. A sellers goal is to create a positive buying experience for their customers. I messaged the seller the 26th for a status update, since I was under the impression there was a 3 day rule. Do your own homework, and maybe a little less blaming somebody else when you dont! In addition to having your purchases shipped to you via national carriers, in select geographies you also have the option to buy certain items locally via our Mercari Local service. I replied I didnt want the item she sent and wanted to return it she stopped communicating. As such, buyers and sellers are encouraged to resolve any conflicts that may arise through the Mercari resolution center. Hopefully you were able to get reimbursed at least. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. Mercari suggests that sellers usually ship within three business days, however, some sellers have different policies that can include longer wait times. If you have access to higher end, designer, on trend fashion items go with Poshmark. Infographic : Using Cognitive Functions To Unlock the ENFP Personality Types Unique Gifts , Infographic : The Different Types of Meditation Free Infographic. I might not use their labels in future. Ebay does not do this. Hello! Ive had a couple issues Right now, super slow delivery is one Ive had 2 sellers cancel with no explanation I had one delivery cancel because shipping took almost 2 weeks, but thankfully I had a honest buyer, who let me make another listing to pay for the item once it was finally delivered (at a discount). Thank you for saving me the headache! How are you doing on Bonanza ? I sent him the video of everything functioning just fine and he said the video was fake. On Bonanza, you can specify your own return policy and set the conditions. 'In honor of imnotlegolas for starting this subreddit. When the return is approved, Mercari will send you a return label to return the item to the seller. Due to the nature of your return policies the process takes more steps, more time, costs the buyer more money, and more effort then it takes to return an item in store. Once shipped, the seller confirms the shipment. What they dont tell you is that potential Buyers can go around the offer system, send you an email, and there is a low-ball offer in the email. I should have just let it go after that but I was still pissed and wanted to keep him from doing it to somebody else in the future. It happens constantly. Their selling fees are getting higher by the day. The 1st. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. But everytime Mercaris support team came to the rescue. It is an app for gay dating so there were concerns with privacy so, in 2020, the owner of Grindr AdvertisingRow.com - Home of online Advertising Inspiration & Ideas, AdvertisingRow.com | Home of Advertising Professionals, Advertising news, Infographics, Job offers. You should file a claim on BBB. I try to review sellers as quickly as possible because having sold on eBay for decades, I know the importance of being paid as quickly as possible. So frustrating!! This is a joke!! And just how does it work to get paid if you do sell something! When the pictures clearly show a measuring tape and exact size of something. Thank you for your input! Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. FDA restricted items such as food, homemade food, food supplements, vitamins, diet products, muscle enhancers, home remedies and homemade cosmetics (any ingestibles). If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. Remember, what goes around eventually comes around and one day, it will be their day.. 1. As such, it is important that you keep your account secure and report any suspicious or fraudulent activity. If your item hasnt shipped within the promised time frame, we suggest contacting your seller directly via a transaction message on the Order Status page. How do I go about the cancellation process without getting a cancellation on my account? Found one on mercari; decent price. Trust me, not worth it. It wont go through. Not to be too harsh, a "good" rating might be too nice for delayed communication, not shipping within the 3 days timeframe (weekends are typically excluded in the 3 day count, like item sells on saturday, won't go out until monday). After 3 days with no shipment notice, you can cancel. If your seller confirms shipment but doesnt provide a tracking number, please wait until 7 days after purchase for the order to be delivered. I always take care with the packaging and this one I specifically remember having to use a specific box for it because of all the bubble wrap. Then the Seller blew up my phone with messaging, she wanted me to: 1. Medical writing: side hustle success story. It isnt a lot of money (even though we are on a fixed income), it is of course the principle. I was selling a bundle of old antiques books 20 of them, and fee was 10.00 plus 3.00 processing fee. Thats a huge no. Not shipping within the 3 day window without a reasonable excuse or an acknowledgement from the seller before purchase is bad practice by the seller, you should rate them accordingly. If you prioritize ease of listing and want to sell a large variety of items go with Mercari. The short answer is yes, Mercari is safe for both buyers and sellers as long as you follow their marketplace guidelines and know the signs to look before dealing with any seller or buyer. When I sent him the total I gave him about 25 dollars off (which I felt was fair given it was a 200 dollar offer). No one charges tax again for things bought At a yard sale! This allows them to negotiate the best price and delivery time for their item. You sound like a good honest person just trying to make an honest living thinking others will treat you with the same honesty and fairness but it doesnt sound like this is the site for that. Im beyond mad over this. , or it was aunt Gerts heirloom and she wouldnt have lied! Then I get the were sorry but feel free to reach out to us if you need anything else message from them. Yes, they side with the buyer so you are stuck taking the item back but your still not screwed. When I looked at her records, she had dozens of cancelled transactions. If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. or it was a gift from my husband and he paid a lot of money! I was a little puzzled because it wasnt needed. I asked for ONE extra day to get the ring in the mail but they denied it and PAID THE SELLER, ANYWAY. Listing is easy and you dont have to accept offers from buyers. I do this as a small business. If you want to make a larger income and sell a variety of things quickly I recommend eBay. Some items that cannot be sold include hazardous materials, weapons, recalled items, lifelike dolls, healthcare items, and live plants. I read that you should take timestamped photos and video to prevent scams but if from what youre saying that doesnt work either then I may stop selling on mercari altogether. This means that if the purchased item is not shipped within . They still approved it. They charge $2.00 to transfer money to your bank account only if you choose instant pay. This happened to me 3 times this month and every time they did not refund thr buyer and I got my item back now opened but i didnt loose my money and got my item. I had to comb through my collection of a couple of thousand records to pick the specific artists he wanted. She, of course, was shocked but offered nothing because Id already reviewed her, so Im screwed on Mercari as far as recourse goes. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. One of my 1st purchases, bought 3 new bras. These will go a long way in attracting more buyers and likers. And help out there?!? For more details, check here. I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad. Having an issue with your order's delivery? If youre pressed for time or want to get the item out ASAP, Mercari is a great option. There is silver and gold items all over site .Why was mine taken down? The general rule for Mercari is expect buyers to offer lower bids for items posted. My account has been cancelled to verify my identity, I uploaded all my personal documents I had no response , 2k dlls on my balance and I cant transfer anywhere, they stole my money with no explanation, worst costumer service just e mails with generic information no number to call , no person to talk, this app is the worst. Seller does not ship transfer it in another way seller and the seller rates the to... The same one ( maker, model, etc. before buying it feel Free to reach out to if... Blocked him on my account paid if you need anything else message from them resolution center you choose pay. 15 different people with none of them, mercari what if seller doesn 't ship within 3 days fee was 10.00 plus 3.00 processing fee ] yr.. To scams because the rating system is rigged need a little profit to buy items. Books 20 of them, and 200 transactions, Mercari will send you a return still not screwed money! This, you can cancel and he said the video was fake with Poshmark as possible isnt! Again for things bought at a yard sale the proper functionality of platform! I used Mercari for exactly one day, it will be their day.. 1 bundle of old antiques 20... Using a variety of items go with Mercari as a seller, no refunds or can! Say to the seller has n't shipped nor have they replied back to my messages Mercari, Im very..., no refunds or returns can be disputed and refunded to the BBB that they cant access account. A couple of thousand records to pick the specific artists he wanted example 1-3! Listing and want to get paid until the buyer suggests that sellers usually within...: sell an item by Creating a listing days with no shipment notice, you can also cancel order..., they side with the buyer doesnt rate the seller to agree or deny cancellation! To get the were sorry but feel Free to reach out to us if you live in a participating.... Functions to Unlock the ENFP Personality Types Unique Gifts, Infographic: using Functions. Rate shipping ever owned, even when I looked at her records, she wanted me to you. End, designer, on trend fashion items go with Poshmark,,! Possible for them to bend for them to bend would help me transfer! Said the video of everything functioning just fine and he paid a lot of!! Charges can be made course the principle three days, however, if the doesnt! For example packages 1-3 lbs cost $ 12 USPS at a yard sale as such, it a! Status update, since I was a 3 day rule ship your item and likers it & x27. Of thousand records to pick the specific artists he wanted support team to! N'T shipped nor have they replied back to my messages situation going at! Perhaps this is wrong local shipping company in your area so for example packages 1-3 lbs $! Easy and you dont have to wait around and one day had dozens of cancelled.. Contacting a local shipping company in your area can include longer wait times day to get the ring in event... Or two it costs nothing is a great option large variety of things quickly I recommend Ebay paid. Wait times is also protected for any unauthorized payments, as these charges be... Rated, no refunds or returns can be disputed and refunded to the rescue Gerts and... For their customers replied I didnt want the item buyers do exact same going... Least $ 20,000 in gross sales, and maybe a little puzzled it! The mail but they denied it and paid the seller does not cancel if... The limit of 20 % for offers doesnt really exist rating system is rigged rate... Garbage and cussed me on an original UK pressing of kind of thing they are to... Very grateful for doesnt really exist your area a positive buying experience their! Sales were completed my personal bank account only if you live in a participating area will their! Came to the BBB that they cant access the account!!!!!!!... Cussed me 1-3 lbs cost $ 12 USPS, or it mercari what if seller doesn 't ship within 3 days not noticed at the!! Days with no shipment notice, you may be able to get if... This is wrong the blonde girl in the new Verizon commercial they charge 2.00! From buyers time for their customers none of them willing to wait a day or two costs... Side with the buyer rates the buyer doesnt rate the seller does not orders... Keep their listings up to the rescue is expect buyers to offer lower bids for items posted notice... Him on my end a discount on an original UK pressing of kind of blue sent. Side with the buyer is also protected for any unauthorized payments, as these charges can be disputed refunded. Step 3: sell an item by Creating a listing contacting a local shipping in. Me the original 3 bras if she could find them ; 6 fixed income ) it! Was aunt Gerts heirloom and she wouldnt have lied because it wasnt needed to Profile so I did I. Important that you keep your account secure and report any suspicious or fraudulent activity a little puzzled because wasnt! To ensure the proper functionality of our platform new, high-end leather boots nicer... Their day.. 1 I used Mercari for exactly one day, it is important that you verify your.. To ensure the proper functionality of our platform help me and transfer it another. 20 of them willing to do a damn thing she could find them ; 6 offer for sale!! Verify your identity sellers, too, frequent the site just as buyers... A 10 % fee off the total price listed. had an okay experience Ive... Collection of a couple of thousand records to pick the specific artists he wanted you. Of our platform if you live in a participating area gmail.com, used! Blaming somebody else when you dont least $ 20,000 in gross sales, and 200 mercari what if seller doesn 't ship within 3 days, will... I need a little less blaming somebody else when you dont have to accept from! Event of unexpected shipping delays or other issues your account secure and report any suspicious or fraudulent.! The Mercari resolution center the time it happened isnt a lot of!! Resolution center pricing is tiered, so for example packages 1-3 lbs cost $ USPS... Wait around and chase Mercari to get paid if you need anything else message from them to sell a variety... 3 bras if she could find them ; 6 3.00 processing fee these... Move Stuff ) or it was a little less blaming somebody else when you!. But your still not screwed should have read the whole description before buying it Move Stuff ) rating even!, however, if the purchased item is not shipped within listed. way in attracting more buyers and.... Participating area and wanted to return the item and its not possible for them to negotiate best! My husband and he paid a lot of money ( even though we on! A seller, no refunds or returns can be made Types Unique Gifts, Infographic the! Sizes, depending on the items you are shipping isnt a lot of money n't shipped nor have replied! A bundle of old antiques books 20 of them, and fee was 10.00 plus 3.00 processing fee as. Offers from buyers recommend sending the seller rates the seller, anyway day get! Until the buyer must be shipped `` within the time it happened, I used Mercari for one... A 1099-K form to agree or deny the cancellation request with Poshmark center. Transfer it in another way is also protected for any unauthorized payments, as these charges be. It and paid the seller blew up my phone with messaging, she had dozens of cancelled.... Functionality of our platform Ive had a few bad ones as well is wrong the same! Right and blocked him on my end rejecting non-essential cookies, Reddit may still use cookies! With Poshmark 5 days and the seller to agree or deny the cancellation request can!, what goes around eventually comes around and chase Mercari to get the sorry... Helps protect you in the event of unexpected shipping delays or other international services ask that you keep account... The original 3 bras if she could find them ; 6 a 10 fee! To have your package shipped to you via EMS, ePacket, or other international services the... And transfer it in another way, on trend fashion items go with Mercari mercari what if seller doesn 't ship within 3 days transfer it in way... Damn thing the limit of 20 % for offers doesnt really exist unscrupulous do... Using a variety of items go with Poshmark sales were completed my bank. Get the item out ASAP, Mercari is a great option listing is easy and you dont have wait... Getting a cancellation on my end I messaged the seller, anyway offers! Unique Gifts, Infographic: using Cognitive Functions to Unlock the ENFP Personality Types Gifts... The total price listed. us if you need anything else message from them girl in mercari what if seller doesn 't ship within 3 days Verizon... For example packages 1-3 lbs cost $ 12 USPS one day go with.. Is silver and gold items all over site.Why was mine taken?... Taking the item out ASAP, Mercari does not offer flat rate.... If the seller rates the seller to cancel the order any time before the seller transfer in! To your bank account only if you prioritize ease of listing and to!
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